Elf return box
Create a magical return with our DIY Kit.
Let the fun begin!!
The DIY Kit consists of:
4x 5inch red balloons
4 x 5inch white balloons
1 x 30cm x 30cm box1 x white pull bow
Glue dots
*Please note this kit comes flat pack for you to fill
The kit comes with full instructions
Elf not included, but can be at an extra cost.
Product Information
30 x 30cm box
Reusable
Return & refund policy
Thank you for shopping at Luna love creations! We offer a refund/exchange policy within 14 days of purchase. If 14 days have passed since your purchase, you will not be offered any refund and/or exchange of any kind.
To receive a refund/exchange the item, must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt of proof of purchase.
only regular priced items may be refunded, sale items cannot be refunded.
We will only replace items if they are defective or damaged. If you need to exchage it for the same item, send an email to: Lunalovecreations1@outlook.com
Personalised items can only be exchanged and will only be refunded if they are not as stated.
Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
You will be responsible for paying for your own delivery costs for returning your item.
Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
Delivery Information
Thank you for visiting and shopping at Luna love creations. All deliveries will be sent within 5-7 working days of your order being placed.
All orders will be sent via Evri. You will receive an email update with your tracking number once your order has been delivered.